The drop in sales was driven by declines in several key performance indicators including monthly active users, order frequency, and average order value. Despite these reductions, total online sales in May remained 3.5 times higher than pre-COVID levels.
Alaskan pollock and Pacific whiting filets are two of the seafood and other agricultural products the US Department of Agriculture is buying in an effort to aid both those in need and producers hit hard by COVID.
As technology further enhancers the retailer’s ability to personalize the grocery shopping experience, the grocers who give each customer a unique and tailored experience — whether it be online or in-store — will see the most customer loyalty and engagement.