MIAMI — Wynshop, a leader in digital commerce for local store-based retailers, has inked a deal with Shipt, a shopping and delivery company, to offer a fully integrated solution for regional grocers to offer same-day delivery to their shoppers.
With customer demand for online services here to stay, many grocers are looking to expand their digital capabilities, according to Wynshop. According to State of Digital Grocery: Growth at the Cost of Profitability, a recent study conducted by Incisiv and Wynshop, the majority (77%) of grocery retailers reported their digital customer experience lags because they don’t have an end-to-end view of the shopper.
This partnership makes it easy for grocers to offer their customers same-day delivery provided by Shipt for orders made through the grocers’ own digital storefronts on Wynshop’s platform, according to Wynshop.
Shoppers will enjoy the convenience of ordering directly from their local grocer and having their groceries delivered in as little as one hour, while grocers will benefit from having the most advanced e-commerce functionality possible that brings together multiple fulfillment solutions into one easy-to-use platform.
“Wynshop is committed to helping local store-based grocers deliver unique and compelling online experiences to amplify customer loyalty,” said Neil Moses, CEO of Wynshop. “Shipt’s stellar reputation for customer service combined with its vast network of Shipt Shoppers, reaching 80% of U.S. households, makes them the perfect partner to deliver on this commitment. Together, we’re bringing an efficient fulfillment solution and the fastest delivery option to the local level giving grocers the tools they need to own their digital businesses, build a customer community and scale up profitably.”