BOISE, IDAHO - Albertsons Companies is piloting an automated and contactless grocery PickUp kiosk at one of its Jewel-Osco stores in Chicago.
“We are supercharging our digital and omnichannel offerings to serve customers however they want, whenever they want,” said Chris Rupp, executive vice president and chief customer and digital officer at Albertsons. “This innovative and contactless PickUp kiosk makes it even easier for customers to shop with us in a way that is convenient for them.”
The automated, temperature-controlled kiosk, created by Cleveron, provides a contactless pickup experience. Customers who select the “Kiosk PickUp” option will be offered two-hour time slots in which they can pick up their groceries.
When customers arrive at the kiosk, they scan a code on their phone and their groceries are robotically delivered to the front of the unit for pickup. The unit features two temperature zones—regular and deep freeze. A customer’s order can be stored in two different zones and still be delivered in the same console for pickup.
The Chicago kiosk is currently fulfilling orders, and the company plans to install a second unit at a Bay Area Safeway.
“Cleveron’s pickup solutions are created to save time and offer convenience for everyone. The customers can drive up to the PickUp Kiosk, scan the code, grab their groceries and go. It is as quick and easy as that,” said Arno Kütt, CEO of Cleveron. “We are honored that Albertsons has selected our technology in their drive to offer the best experience for their customers.”