Club store giant Sam’s Club is close to opening a new concept store focused on innovation.
The Dallas store will include use of the chain’s Scan & Go app, which speeds the checkout process.
“There won’t be another club like it,” according to Sam’s Club. “It will be a mobile-first shopping experience powered by the new Sam’s Club Now app. At its core, Sam’s Club Now will be a technology lab that doubles as a live, retail club. It’s where we will incubate, test and refine technologies to help define the future of retail.”
The new store will also feature:
- Smart shopping lists: Intuitive technology that combines machine learning and purchase data to auto-fill a member’s shopping list. Consumers can easily add or remove things, and as items are scanned the list will automatically update and move the item to their mobile basket.
- Wayfinding and navigation: Gone are the days of wondering where something is in the club. Using voice search capabilities combined with new wayfinding and navigation features, a map will pop up and take members right to what they need. Eventually, Sam’s Club will be able to use beacon technology and a member’s smart shopping list to map the best route through the club.
- Augmented reality: The store will bring items to life in the club by sharing new ways to use them, and Sam’s Club will work to integrate stories that highlight cool features, including how items are sourced.
- One-hour Club Pickup: Using the app, members can now place and pickup an order within the hour.